Privacy policy

Last updated: January 12, 2026

Romcarts operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Romcarts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address

  • Financial information including payment card details, transaction information, form of payment, and payment confirmations

  • Account information including your username, password, preferences, and settings

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged

  • Communications including customer support inquiries

  • Device information including IP address, browser type, and network identifiers

  • Usage information including how and when you interact with our website

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies

  • From service providers that support our business

  • From business partners and third parties

How We Use Your Personal Information

We use your personal information to:

Provide, Tailor, and Improve the Services

  • Process payments and fulfill orders

  • Manage accounts and customer preferences

  • Provide shipping, returns, and exchanges

  • Recommend products and personalize your shopping experience

Marketing and Advertising

  • Send promotional emails and marketing communications

  • Display relevant ads based on your activity

Security and Fraud Prevention

  • Authenticate accounts

  • Detect and prevent fraudulent activity

  • Protect our customers and business

Communicating with You

  • Provide customer support

  • Respond to inquiries

  • Maintain our business relationship

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and service providers (payment processors, fulfillment, analytics, IT services)

  • Marketing and advertising partners

  • Shipping and logistics partners

  • Legal authorities when required by law

  • Business partners in the event of a merger, acquisition, or sale

Relationship with Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and general Shopify applications.

Shopify processes your personal information in order to provide and improve the Services. To learn more about how Shopify uses your personal information, you can visit:
https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Security and Retention of Your Information

We use reasonable safeguards to protect your personal information. However, no security system is completely secure.

We retain personal information only as long as necessary to provide the Services and comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion of your data

  • Correct inaccurate information

  • Request data portability

  • Opt-out of targeted advertising

  • Withdraw consent where applicable

You may also unsubscribe from marketing emails at any time.

International Transfers

Your personal information may be transferred and processed outside your country of residence. We rely on recognized legal transfer mechanisms when required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any updates on this page and update the “Last updated” date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:

Email: support@romcarts.com

For the purpose of applicable data protection laws, Romcarts is the data controller of your personal information.